Tragically Hip performs in 2009. (Scott Alexander/Wikimedia Commons)

Cap reseller ticket prices, control bots, B.C. told

Survey finds frustration with live event tickets being scooped up

Tickets for live events start showing up on the secondary market as soon as an event is sold out, and sometimes before they are offered to the general public.

That’s one of the frustrations B.C. ticket buyers have with the current system, according to a survey conducted by the B.C. government this spring. Popular concerts such as the Tragically Hip farewell tour last year have led to calls for a solution, and survey respondents say they’d like to see a cap on price increases by resellers.

Respondents suggested banning automated programs or “bots” from scooping up tickets as soon as they are available for online sale, and preventing resale of tickets before they are offered to the public from the primary ticket source.

The B.C. government hosted an online questionnaire for three weeks in March 2018, with 6,507 responses submitted.

The province is looking for legislative options to make the ticket selling system fairer for consumers, although the ministry acknowledges the demand for some events will always outstrip supply and reselling is a part of the market.

Tickets selling out quickly was the experience of 96 per cent of the survey respondents, most of whom buy event tickets online more than once a year. Nearly 60 per cent reported that they had seen tickets offered by a secondary seller before the primary seller was making them available.

More than half of respondents said they had bought tickets from a secondary seller, despite concerns about the price and availability of refunds.

There were few reports of actual fraud, with 89 per cent reporting that the tickets they bought from a secondary seller actually got them into the event.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Province proposes Salmon Arm cannabis retail outlet

BC Liquor Distribution Branch pursuing new store at SmartCentres site

Cougar attacks, kills dog in Okanagan

Conservation officer gives tips on what to do in case of encounter with a cougar.

Vernon murder suspect denied bail

One of two accused of murder will remain behind bars

Semis obstruct westbound lane of TCH near Sicamous

Traffic is moving slowly, alternating the use of the eastbound lane

Man charged in Salmon Arm 7-Eleven fire granted bail

Accused facing arson charges released with 23 conditions including a 7 p.m. curfew

VIDEO: Here’s what the B.C. legislature officers are accused of buying

Personal trips, purchases, alcohol and more laid out in 76-page report by Plecas

Former Blue Jays ace Roy Halladay voted into Baseball Hall of Fame

M’s legend Edgar Martinez, Rivera, Mussina also make the grade

Count reveals more eagles in North Okanagan

More majestic birds observed in annual Swan and Eagle Count

Why would the B.C. legislature need a firewood splitter?

First sign of police involvement in investigation of top managers

New Canada Food Guide nixes portion sizes, promotes plant-based proteins

Guide no longer lists milk and dairy products as a distinct food group

Heavy snowfall expected for Coquihalla, Okanagan valley

Coquihalla highway, the Connector, and Highway 3, from Princeton to Allison Pass are getting snow.

Judge annuls hairdresser’s forced marriage to boss’ relative

Woman was told she’d be fired if she didn’t marry boss’s Indian relative so he could immigrate here

Video: Runaway Coquihalla dog returned to owner

Archer, the dog found roaming along Coq. Hwy. on Jan. 19, has been reunited with owner

Reino Keski-Salmi Loppet supports charity, competition and community

Annual event raises over $6,000 for Heart and Stroke Foundation

Most Read