BC Transit bus (Dave Eagles/Kamloops This Week)

BC Transit ordered to pay blind woman $11K after driver fails to call out stops

Helen McFadyen filed a complaint with the B.C. Human Rights Tribunal following a pair of incidents

  • Apr. 17, 2019 10:30 a.m.

–– Kamloops This Week

BC Transit has agreed to pay more than $11,000 to a legally blind woman who was mistreated by Kamloops bus drivers.

Helen McFadyen filed a complaint with the B.C. Human Rights Tribunal following a pair of incidents — one in late 2017 and the other in early 2018.

On both occasions, McFadyen said she was a passenger on a Kamloops transit bus.

She said on one occasion, her driver failed to call out stops, as required by BC Transit policy, and on another occasion the driver announced stops in a “disrespectful” manner.

BC Transit acknowledged McFadyen’s complaints and apologized to her. The transit provider also agreed to pay McFadyen $10,000 “for injury to dignity, feelings and self respect,” as well as $1,500 for expenses.

McFadyen has since moved to Victoria from Kamloops.

Tim Petruk, Kamloops This Week

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Boating Safety Week a chance to take stock of hazards on Shuswap Lake

Submerged logs, cold water and intoxicated captains are all safety concerns

$30,000 over 30 weeks for local causes

Send us your good stories and you could win money for your favourite cause

Columbia Shuswap Regional District office to begin phased reopening

Office will be open for four-hour days beginning next week

Tap Truck Okanagan launches as first location in Canada

The business is built on a restored 1957 Chevy panel van and ready to serve craft beer on tap, wine or cider

Flooding prompts closure of parks along Shuswap and Mara lakes

Boaters asked to respect No Wake policy protecting properties along water

‘I’m pissed, I’m outraged’: Federal minister calls out police violence against Indigenous people

Indigenous Minister Marc Miller spoke on recent incidents, including fatal shooting of a B.C. woman

Crews building structure at former Summerland train station site

West Summerland Station will pay tribute to railway history, serve as trail marker

Kelowna Mountie who punched suspect identified, condemned by sister

‘How did he get away with this? How is this justifiable?’

Vernon protesters take Black Lives Matter movement to park

A handful of demonstrators raised fists, signs in solidarity Friday

Police watchdog investigating Lake Country incident

A man was taken to hospital after the June 3 incident

Community backlash over Black Lives Matter rally in Kelowna

Some members of Kelowna’s black community stated they don’t support Friday’s rally

PHOTOS: Anti-racism protesters gather in communities across B.C.

More protests are expected through the weekend

Pair accused of ‘horrific’ assault at Vancouver’s Oppenheimer Park at large

Police say Jason Tapp, 30, and Nicole Edwards, 33, did not show up to meet their bail supervisor this week

Most Read